Now more than ever, it’s crucial that all participants can collaborate at a high level anywhere, anytime. With Alleo’s innovative software, teams can work synchronously and asynchronously without missing a beat. All work, edits, and progress are made in real-time for all participants to see. Increase engagement in your meetings, presentations, and workshops.
Imagine the increased diversity of thought and ideas you can yield with Alleo’s non-verbal communication features in addition to live video and audio. Ensure every voice is heard and every idea is expressed with Alleo.
I don't know why everyone’s not using this as a collaboration system inside of meeting spaces and experiences spaces.
Alleo makes the learning experience collaborative and personalized. As a result, it’s more engaging, fun, and productive for the students.
Alleo has been a single source of truth for our team to plan and build on. We are more efficient, and barriers to working remotely seem to have vanished.
Alleo enables me to produce virtual presentation experiences that incorporate multimedia content and short interactive exercises - all in one easy-to-use platform.
With tools like Alleo, it can be ensured that despite a spatial separation, the ability to innovate through collaboration remains secured.
We believe that Alleo’s collaboration software is a game-changer in the industry
Alleo is an innovative solution able to meet all needs and to have everything in a single virtual workspace.
The platform is providing our customers with unprecedented levels of situational awareness.
The security features that are built into the platform from the ground up are a real differentiator over other canvassing solutions.
Alleo realizes the Workplace 4.0 today
It is a joy to work with them [Alleo] and use their product.
Imagine this: You’re working with a high value customer, getting ready to start a major project together. You sit down at your computer and open the meeting. Your client’s C-suite of executives appear on screen, easily visible to you and each other, along with your company’s intro video playing in the background. You start the meeting with introductions and seamlessly pull up a world map that automatically shows each person’s location along with the territories they cover as they speak.
You then move on to the first exercise, a themed icebreaker customized to the project you will be working on today. Each attendee can participate by selecting preset icons to answer relevant questions, so everyone’s answer is easy to see and quick to deliver. Your clients are fully engaged and immersed in the experience your brand is providing, and enthusiastic to begin working with you.
That is what a digital customer experience center can deliver, and why it matters to your business.
The purpose of a customer experience center (also called customer briefing or brand experience centers) is to immerse your clients in your brand while focusing on their needs. Ideally, the customer feels like they are co-authoring a solution tailor-made for their needs.
These centers aren’t just about making a sales pitch. They are designed to:
A digital experience center is simply a subset of the wider idea of a customer experience center, where participants interact virtually. These digital experience centers are more than just a virtual meeting where the moderator shares a Powerpoint. They are all about using digital experience platforms to truly bring your audience on a customized trip through all your brand has to offer—a place where you can talk about the world and DO the work.
Many in-person experience center events will include virtual attendees, so the impression of the people joining digitally always matters. But there are a variety of situations where the ability to run a fully virtual experience would provide even more value.
These digital experience centers could easily come into play if:
The definition of a digital experience platform, Gartner defines a digital experience platform as “an integrated set of core technologies that support the composition, management, delivery and optimization of contextualized digital experiences.” In the case of a digital experience center, this platform is the technology you use to create and run an event in this center.
Since digital experiences are entirely virtual, the technology you use plays the most essential role in your success. Have you ever been working with an important client on a web call, only to need to stop a productive conversation to ask someone else to share a screen or advance to the next slide? Do you cringe when it happens because you know what kind of impression these technology glitches make on potential customers?
If so, the digital experience solutions you currently have in place are limiting your potential for customer experiences. Upgrading your digital experience strategy to include a platform that enables all the features you want can make all the difference. Alleo is one of the top digital experience companies and specializes in creating world class digital experience centers for our enterprise clients.
Let’s go through a few digital experience examples to give some concrete cases of how virtual experience centers can be used across different industries.
A consulting firm is beginning to work with a professional sports franchise to plan their upcoming season and develop their marketing budget. To kickoff the project, their team invites ten of the top decision makers within the franchise to a day-long event in their digital experience center.
A world renowned hotel group is creating a digital experience for the executives of the top 25 travel agencies they would like to promote their holdings. The hotel executives plan a two-day digital experience with ten of their own important stakeholders and 50 travel agent execs.
Now that we’ve gone over some concrete experience center examples, let’s talk through how to create this type of immersive customer experience.
You need a digital experience platform if providing this level of experience with your brand is a priority. Enterprise businesses who are wasting valuable time trying to plan high caliber customer experiences by piecing together many different tech solutions need a better way. Companies that really want to show their prospects how they embrace innovation from the planning level on down need this. Businesses that value their customers and go above and beyond to show them rather than just tell them need this.
When you’re ready to provide a world class digital experience center for your clients, you need Alleo. Visit our website today, or contact us for more information.